Bristol Operations Centre

  • Client

    Bristol City Council

  • Contractor

  • Value


  • Completion Date

    October 2017

Following the successful completion of Phase 1, Phase 2 refurbishment of Bristol City Council’s headquarters at Temple Street, Bristol including the creation of a new Operations Centre on one floor which provides the central hub for all CCTV cameras in the city.  The room also acts as the control centre for major incidents and thus has a higher level of security than the rest of the building.

The Challenge

Provision of high security to one floor and fit out to the rest of the building whilst remaining a live operational building.

The Solution

Specialist and security systems included the installation of a video wall system which feature images from CCTV cameras that operators can play numerous images on enabling them to split the screen or zoom in.

The refurbishment also included CAT 6 data wiring, installation of a new generator, UPS and air conditioning.  The new switch panel was installed over 3 weekends as the building remained occupied.

Fit out to the first floor for the Department of Work and Pensions were phased to keep staff entrances live throughout with minimal disruption.  Deliveries were planned carefully.  Any drilling was not undertaken after 8.30am

The Results

Building handed over on time and within budget whilst remaining operational throughout the works.




SME Spend


Client Satisfaction

Client Testimonials

It’s the way you set up your sites, down to bags and PPE.  It’s really impressive.  People always talk about it.  You stand out because of your site set up.

Contractor Performance | Commitments


100% payment within 30 days terms


100% timber responsibly sourced




23 No of SMEs

22 Beneficiaries

2 Work experience placements

16 jobs created

3 curriculum support activities


Soft landings for handover

Dedicated Morgan Sindall point of contact

On-line portal for notifying any defects with 3 priority categories for response times

SCF Framework Manager

Kingsley Clarke


Phone: 07805 760622

Contractor Framework Manager

Alan Smedley


Phone: 07967 686066