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Dartmouth Street London No 21
Project details
Form of Contract: NEC3 Engineering and Construction Contract April 2013
Procurement Type: 2 Stage
Contract Period: 97 weeks
Size: 55,000 sqft
The project comprised of the refurbishment and upgrade of the client’s estate under their ‘Restoration and Renewal Programme’. The project endeavored to deliver maximum flexibility and usability for a design life of 15 years, achieving BREEAM Excellent.
The project included CAT B fit out of offices, a new reception, new meeting rooms and collaboration spaces. The scope of works also included structural alterations, window replacements and external works and security enhancements of 55,000 sq ft over 9 floors including roof and terraces in a 1920’s building.
The Challenge
Multiple stakeholder engagement
The scope included the decant of large numbers of staff to allow 750 new staff to occupy their new space.
Engaging with government recommended contractors
ISG had to liaise with government recommended subcontractors with their own works packages within the building.
Delivering in a Global Pandemic
The PCSA and part of the construction period spanned the unprecedented Covid-19 Global Pandemic.
Challenging logistics
The project was located in central London, with the building located on a busy road. The building was occupied for the duration of the works.
Base build fit out
It became clear the CAT A wasn’t fit for purpose; extensive reparations were required before the CAT B could begin.
The Solution
Multiple stakeholder engagement
ISG engaged early in the preconstruction phase with incoming government departments to build a move-in calendar for each department. They also held coordination workshops with the client’s in-house design team, data teams, security and maintenance teams, and catering teams.
Engaging with government recommended contractors
ISG engaged at tender stage with government recommended subcontractors and incorporated their specialist programmes into their master programme to calibrate and synchronise their works.
Delivering in a Global Pandemic
ISG’s industry leading Covid-19 safety measures ensured minimal disruption to the project despite lockdowns and social distancing measures, in the challenging conditions of an unprecedented global pandemic.
Challenging logistics
The logistics of the site was very tight. The scope included the removal and replacement of the lift motor room. ISG agreed the use of a full height hoist to the front elevation for movement of materials and operatives into the building. Neighbouring businesses and residents were kept informed of progress and the team received zero complaints of disruption.
Base build fit out
After notifying the client of the issues with the base build, ISG removed infrastructure back to risers and validated all CAT A base-build plant, effectively providing the client with a turnkey solution.
The Results
Early engagement with government subcontractors enabled the programme to progress efficiently and smoothly
The ISG and client team remained safe, proactive, focused and driven to achieve all key sign offs and milestones throughout the project lifecycle
The occupants of the space moved into their new offices on time, with support of the ISG team
Neighbouring business and residents were satisfied with the logistics approach, resulting in zero complaints
Effectively delivered a turn-key solution for the client
Contractor Performance | Commitments
Fair
100% payment within 30 days
Sustainability
Achieved BREEAM Excellent
Safe
Zero RIDDORs
Aftercare
Handover & Aftercare Contractor Promise
Legacy
ISG maintains ongoing community engagement with three organisations:
The Passage – refurbishment of their entrance / circulation / break out zones
One Westminster – welfare facilities refurbishment
St Mungo’s – PPE donations
SCF Framework Manager
Alex Nelhams
Email: alex.nelhams@hants.gov.uk
Phone: 07717 003869
Contractor Framework Manager
Matt Glass
Email: matt.glass@isgltd.com
Phone: 07929755500
Victoria Street London 64
Project Information
Form of Contract: NEC3 Engineering and construction contract April 2013
Procurement type: Two Stage
Contract period: 57 weeks
Size: 9290m2
As part of their ‘Restoration and Renewal Programme’ the client needed to move lots of staff members from their existing accommodation. The refurbishment of this new space was to allow over 1000 member their staff to relocate there. The existing building occupied Levels 11 and 20 with Levels 1 to 10 offered as high standard Cat A. This 10 floor Design and Build Cat B office fit out comprised primarily of a new office, collaboration and ancillary spaces on Levels 3 to 10 with catering and meeting areas situated on Levels 1 and 2.
The Challenge
Integrating client instructed variations
ISG integrated upwards of 100 client instructed variations into the project.
Working in occupation
Works were carried out whilst the upper floors were in occupation.
High level of security
There were secure areas on every floor with CTC clearance requirements which meant ISG had to meet stringent SR requirements.
Working in a global Pandemic
Works were carried out in the midst of the Covid-19 global pandemic.
Fast track programme
The construction programme ran to a duration of just 24 weeks
The Solution
Integrating client instructed variations
ISG collaborated early BDP which was essential to allow alternative compliant design options and opportunities with increased budget certainty. ISG hosted workshops with the client and project team to incorporate instructed changes without negatively impacting the programme.
Working in occupation
Early engagement with incoming government departments was key; ISG held coordination workshops with the client’s in-house design team, data teams, security and maintenance teams, and catering teams. The phased programme was determined by incoming client direct contractors, and included early access and handover of the IT server and hub comms rooms 2 weeks before handover. To mitigate disruption to the existing building users, Westminster City Council, ISG held regular meetings to ensure minimal impact caused by their presence. ISG controlled more than 200 operatives using labour histograms and short interval controls with floor by floor close out programmes as part of our soft landings phasing strategy.
High level of security
For information security and due to the secure nature of the client and works, ISG integrated two document controllers into the team to manage the handling of the three doc-hosting systems; Aconex downstream to our supply chain, Business Collaborator, the client’s doc-hosting system and Conject for the NEC Contract management. Level 7 was highly secure, so ISG engaged with CPNI standards to achieve SR3 levels. ISG implemented early action of CTC clearance to ensure workers were security compliant for delivery. The team engaged at tender stage with government recommended subcontractors and incorporated their specialist programmes into our master programme.
Working in a global Pandemic
ISG followed strict Covid-19 protocols, complying with CLC and SOP guidelines. We enacted safety measures on site such as temperature testing, and 2 metre social distancing ensure the safety of the team, client and stakeholders.
Fast track programme
Production of a tender event schedule alongside programme enabled critical path analysis covering design release, labour and plan resource requirements, material procurement and security screening. This ensured timely procurement and us the opportunity to plan resources to meet the programme. Long lead items were prioritised, we held workshops with our supply chain and the professional team to agree these elements of the designs quicker allowing early orders to be placed to assure on time delivery. In the last 8 weeks of the programme, the team optimised outputs using evenings and weekends to complete on time.
The Results
– ISG’s flexibility ensured client instructed changes were made without delay to the programme
– Working in occupation we received zero complaints from building occupants caused by our presence
– ISG met the client’s stringent security measures, and ensured our supply chain did the same
– ISG’s industry leading Covid-19 strategy ensured the works were completed on time, in a safe manner
– Fast track programme was successfully delivered with stringent programme analysis and evening and weekend works
Client Testimonials
Contractor Performance | Commitments
Fair
100% payment within 30-day terms
Sustainability
BREEAM ‘Excellent’
Safe
Zero Riddors
Safe delivery of works in a global pandemic
CCS Score: 40/50
Legacy
Created a new school kitchen for a school in the community
Aftercare
Handover & Aftercare Contractor Promise
SCF Framework Manager
James Wright
Email: james.wright@hants.gov.uk
Phone: 07761 330560
Contractor Framework Manager
Matt Glass
Email: matt.glass@isgltd.com
Phone: 07929755500
Fareham Innovation Centre Phase 2 Extension
Daedalus Enterprise Zone was designated as one of 11 initial enterprise zones around the country by the central Government. The Homes and Communities Agency (HCA) owned most of the land and ran a programme for the regeneration of Daedalus along with the Solent Local Enterprise Partnership (LEP) and Partnership for Urban South Hampshire (PUSH). Fareham Borough Council took ownership from the HCA that rest within the district of FBC.
In 2014/15 Fareham Borough Council constructed an Innovation Centre for new businesses, with Oxford Innovation assistance to provide business support services, enabling nurture and development. Due to the success of that building, a business case supported the construction of a Phase 2 extension.
The new extension consists of the construction of a two and three storey steel frame with associated external hard and soft landscaping, providing a range of office and workshop spaces for local businesses as well as additional space within the Enterprise Zone.
The Challenge
- Works had to be completed by end March 2018 to facilitate discounted business rates.
- Ensuring the running of the current centre was not affected and “business as usual” is maintained throughout the works.
- To match existing centre and not be seen as “an extension” with all spaces designed to be agile – flexible and adaptable.
The Solution
- A preconstruction and construction programme was developed with a completion date of 19 March 2018.
- Chaired collaborative planning, programming and risk sessions throughout the precon and construction periods with client, end users and Morgan Sindall team in attendance.
- Developed an open and regular communication process with Phase 1 business users ensuring we achieved the “business as usual” deliverable.
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The Results
- Actual completion was achieved 2 weeks early on 26 February 2018.
- The existing centre remained open throughout the build without any disruptions to existing operations.
- Phase 2 now provides a seamless extension to the first block with composite panels and glazing to match the existing building.
9
Apprentices
£736,000
Added Value
9/10
Client Satisfaction
Client Testimonials
Contractor Performance | Commitments
Fair
100% payment within 30 days terms
Sustainability
100% timber responsibly sourced
Safe
Zero RIDDORs
Legacy
18 beneficiaries
Aftercare
Soft landings for handover
Dedicated Morgan Sindall point of contact
On-line portal for notifying any defects with 3 priority categories for response times
Any site specific process/initiatives
SCF Framework Manager
James Wright
Email: james.wright@hants.gov.yk
Phone: 07761 330560
Contractor Framework Manager
Alan Smedley
Email: alan.smedley@morgansindall.com
Phone: 07967 686066
North Devon Enterprise Centre (Node) Expansion
The second phase expansion will bring an extra 564sq metres of flexible office space to support the growth of the hub
PROJECT ON SITE
Based upon successful delivery of the North Devon Enterprise Centre (Node) at One Enterprise Road in Barnstaple which was completed in 2021, ISG were selected to deliver the NODE Expansion project which started on site in June 2022.
Within the first year of operating, Node had already let 64% of its 37 offices after just eight months. The second phase expansion will bring an extra 564 sq. metres of flexible office space across the ground and first floor and additional parking provision to create an extra 48 carparking spaces.
Design and build of the RIBA Stage 4 onwards project involves both advance site-wide infrastructure works and the build-out of the Enterprise Centre and associated plot works.
Designed to look identical to the existing building, Devon County Council requested that ISG design and construct the extension in spirit of the BREEAM Excellent standard of the original building.
Whilst undertaking the original Node project, ISG held collaborative design workshops with the architect to gain an in-depth understanding of how the business park would develop. With the development of RIBA stage 3 design to provide a RIBA stage 4 solution for a future proofed development, ISG incorporated technical design features to allow easy expansion/extension of the Node building’s structure and infrastructure.
University of Chichester
This new state-of-the-art Tech Park provides new engineering and digital creative technology facilities to support 500 new science, technology, engineering, and maths undergraduate and postgraduate student places per year. The facilities provide a TV production studio, a green room and a “create, design, implement and operate” (CDIO) engineering space. Also included are a machine shop, welding area and fabricating laboratory (fab lab). In addition, an Institute for Sustainable Enterprise, and a Centre for Digital Technology, located in a new signature building, and will enable the creation of a Research Centre for Sustainable Operations and Departments of Data Science and Advanced Engineering & Design.
Passivhaus design principals were applied resulting in running costs efficiencies. Sustainability was key and several added value benefits were achieved, for example by protecting and increasing biodiversity levels in the stream which runs separates the buildings from the carpark during the construction works and inclusion of a swale.
BREEAM Excellent was achieved with exemplar levels of Responsible Construction Practices six weeks post completion.
The Grand Opening was attended by the Duke and Duchess of Sussex.
— As the site was in a flood zone 3, this required the design teams to collaborate with us and our supply chain partners to finalise the design and construction methodologies as early as possible. We collaborated with the novated design team to fully understand the flood risks and several modelling assessments were undertaken to ensure that design was right first time.
The Challenge
The Solution
Together, the teams engaged with the Environmental Agency early and designed both compliant temporary and permanent flood mitigation strategies, which included diverting the stream to enable the installation of a temporary bailey bridge over a storm ditch that traversed the site, giving way for plant and vehicle access during the enabling works. Whilst the enabling works were progressing, the teams concluded the permanent bridge design which featured concrete balustrade and culvert and tarmac. The bridge was designed to withstand the weight of HGVs and emergency vehicles.
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The Results
The completed installation was in keeping with the design features important to the client, practical and in full agreement of the Environmental Agency.
26
Apprentices
£15m
SME Spend
£2.5m
Added Value
Excellent
BREEAM
Client Testimonials
Contractor Performance | Commitments
Safe
Tower crane rescue courses were offered to subcontractors.
After Care
The site team remained on site 6 weeks post completion. Our Galliford Try Facilities Management team will be attendance for 3 years, 24 hours, 7 days a week making it easy for defects to be reported and resolved quickly.
Fair
In keeping with our payment method and agreement, all payment periods did not exceed 30 days
Sustainability
Low carbon design was included like passive design analysis, free cooling and future provisions for CHP. During the enabling phase, we acknowledged that the existing site had diverse habitat and preserved the wildlife by maintaining the wildflowers and grass for as long as possible. A dedicated foot traffic path was created through the field. Grass cuts were reused to protect the soil in the path and doubled up as safe passage during winter and wet months.
Legacy
700 trainee weeks, 10no supported employment, 12no new recruits, 4no work placements including 16no graduates and 8 activities to support students, such as careers fairs and talks and site visits. In addition, we renovated the local cricket pavilion and our trainee site manager supervised the club showers and toilet replacement works.
“We are totally indebted to all involved who have saved our club after the fire and would welcome them all to join us on match days in the new facility that the council have provided for us and the local community.” Ian Guppy, from Aldwick Cricket Club, said the new building was a site to be proud of.
Paul Broggi, Property, Estates and Facilities Manager at Arun District Council said “I have been involved since inception and it has been an honour to work with all involved. It has been a bit of a labour of love and has taken a lot of time to resolve but I am extremely proud of the result.”
Further local community engagement projects included; Acoustic barriers and fencing utilised during the construction phase was donated to the Coast Guard, Created a new local allotment entrance and donated site fencing, Donated defibrillator to local scout group, Bognor beach clean, Planting and clearing of weeks of Hotham Park.
SCF Framework Manager
James Wright
Email: James.wright@hants.gov.uk
Phone: 07761 330560
Contractor Framework Manager
Angela Purse
Email: angela.purse@gallifordtry.co.uk
Phone: 07593 561 855
Rosalind Franklin Institute, Science and Technology Facilities Council (STFC)
About Rosalind Franklin Institute
The Rosalind Franklin Institute (RFI) is a life sciences facility named after one of the UKs pioneering female scientists. The building is dedicated to bringing academic and industry researchers from across the UK together to develop disruptive new technologies. These technologies are designed to tackle major challenges in health and life sciences and accelerate the discovery of new treatments for chronic diseases, affecting millions of people around the world, such as dementia.
The Challenge
The ground floor of the building had to be designed to accommodate sensitive scientific instruments which could not be subjected to vibration or electromagnetic interference.
The Solution
The foundations of the ground floor were designed to be separated from the rest of the building to shield it from vibration. To prevent electromagnetic interference, stainless steel reinforcement was used in the structure, and nonferrous materials used in the fabric, finishes, and MEP.
The Results
The design created a close to perfect, stable environment to test the limits of specialist technologies such as four large, state of the art electron microscopy suites and mass spectrometry facilities. The building now houses all core and support staff for the Institute, plus 150 researchers from industry and academia.
605
Apprentices
£29,900,000.
SME Spend
£4,990,000.
Added Value
9
Client Satisfaction
Client Testimonial
Contractor Performance | Commitments
Fair
Client and sub-contractor payments made within 21 days and 30 days respectively of certification/valuation date.
Sustainability
Building achieved BREEAM Very Good.
Safe
Zero RIDDORs
Legacy
75 trainee weeks
94 graduate trainee weeks
Aftercare
Building handed over January 2021 with zero defects. Two Mace managers remained on site for period afterwards to manage soft landings.
