Archives

Gilbert Inglefield Academy

  • Client

    Gilbert Inglefield Academy Trust

  • Contractor

  • Value

    £6.5m

  • Completion Date

    December 2020

Two storey teaching block providing 10 classrooms and a 3-court sports hall new build, and a combination of 4 separate refurbishment areas including 2 IT labs as well as remodelling the existing school to provide improvements to the school’s catering facilities, and administration areas.  In addition, the project introduced new SEND therapy spaces and an external MUGA.

The Challenge

  1. Initial feasibility studies completed for the project identified the requirement for multiple extensions and alterations to the existing school.
  2. Phasing of works
  3. The location for the new sports hall and teaching facility was on the existing school hard-play courts, which doubled as their fire muster point.

The Solution

  1. Through initial buildability engagement we were able to advise a review of the design to amalgamate the sports hall and teaching facility into one new standalone facility. Due to the design and build process, there was a variety of reviewable design data where approvals where required from the school. During the Client Engagement Meetings we set these as a key part of the agenda to ensure the data was reviewed with the school appropriately providing enough information to allow decisions to be made on time, such that on site activities were not impacted.
  2. Client engagement meetings (CEM) were carried out regularly with the project team during both the precon and construction phases. These meetings were especially productive for the site team to engage with the school’s headteacher, teachers and facilities manager to create a robust phasing plan due to the nature and number of small extensions and refurbishment areas located across the existing school.

3. The provision of the new multi-use games area (MUGA) court would provide the new play area and fire point, however, this commenced at the same time as the new build.

The Results

  1. Reviewing the data was especially beneficial for the refurbishment areas where the new finishes were installed early in the programme. Following further engagement, the existing kitchen and dining spaces were able to be relocated to an area of the school that had better construction access and existing services to facilitate.
  2. A detailed construction programme was produced accompanied with a master phasing plan, highlighting the programme periods in each section of work. Where possible, each section was coordinated to commence and complete in line with the school’s academic timetable. From this master phasing plan, detailed access and logistic plans were presented to the school for each work section. Through careful consideration of the school’s current operation, the phasing plans were tweaked to minimise disruption. As part of the induction process on site all operatives were briefed on the phasing plans for the project and the importance of the live school environment.

3. Through negotiation with Central Bedfordshire Council, we were able to re-surface the adjacent youth centre car-park in return for the school to use this facility as a muster point whilst the MUGA courts were being constructed.

4. Collaborative delivery of scheme within original programme parameters despite being impacted by COVID-19.

4


Apprentices

70%


SME Spend

£322,727


Added Value

9/10


Client Satisfaction

Client Testimonials

”The relationship between the school and the project manager is key to ensure we both manage the day to day challenges of a live site. Morgan Sindall have understood and adapted to the challenges of a working school. Sharing our priorities and working together to mitigate any barriers has helped enormously and this can only happen with the project manager always on site. The project manager has been incredibly flexible and supportive in ensuring we get the best building within the budget. The school community comment regularly on the professionalism and work of Morgan Sindall. Students have enjoyed the updates and learning about the building trade.”

”It has been a really good experience working with the MS team and issues raised have always come with solutions. The team worked well together and as a result the project went well.”

Contractor Performance | Commitments


Fair

100% payment within 30 days terms


Sustainability

94% waste diverted from landfill

100% timber responsibly sourced


Safe

Zero RIDDORs

CCS Score 42/45


Legacy

During the first month on site the construction team delivered a safety assembly to all students and staff at the school. With the help from Ivor Goodsite (CCS Mascot) a fine balance between humour and seriousness was struck to reinforce the importance for all stakeholders to be conscious of the construction works in a live school environment.

Virtual video tour for the local technical college

99 Apprenticeship weeks, 14 No of SMEs

14 beneficiaries, 7 jobs created, 114 trainee weeks,

Schools engagement: 600 students

£50 donations to charity, 20 volunteer hours

80% social value created


Aftercare

Soft landings for handover

Dedicated Morgan Sindall point of contact

On-line portal for notifying any defects with 3 priority categories for response times

Any site specific process/initiatives

SCF Framework Manager

James Wright

Email: james.wright@devon.gov.uk

Phone: 07761 330560

Contractor Framework Manager

Alan Smedley

Email: alan.smedley@morgansindall.com

Phone: 07967 686066

Vandyke Upper School

  • Client

    Vandyke Upper School

  • Contractor

  • Value

    £10.6m

  • Completion Date

    September 2020

Three storey modular teaching block boasts new science labs and general classrooms relocating 6th form study areas, associated external works and two separate refurbishment areas offering more general teaching space and expands the school’s kitchen and dining area.

The Project Manager, James Wood, went on to win Construction Manager of the Year and showcased the project at the awards ceremony.

The Challenge

A site-specific risk assessment should be in place prior to commencing work accounting for the local environment in which the work is undertaken.  This highlighted the area beneath the cycle shelter is heavily populated with services feeding the school including LV, HV and Gas. Upon completing several trial holes in accordance with the services plan it was discovered the services were laid shallow in the ground with some having less than 500mm cover.

The Solution

As a result of the incoming services feeding a live school, lowering the services was not a feasible option due to an extended shutdown requirement whilst the works were ongoing. Therefore, a propriety protection board was proposed as a solution to protect the services. The cable protection was specified to be 230mm wide concrete tiles with marker tape to be installed above as a standard requirement. In order to install the protection board, the services needed to be fully exposed and the safest and most efficient method of ground clearance was Vacuum Excavation.

The Results

A site-specific risk assessment was in place prior to commencing work accounting for the local environment in which the work is undertaken.

Vacuum excavation avoided using mechanical means to dig near live services as well as significantly reducing the risk of service strike.  It also meant there was no need to disrupt existing services feeding a live school thus the school was able to remain operational throughout the entire process avoiding any disruption.

Working with Eco Modular, the project team utilised off-site manufacturing to minimise disruption, create cost and time efficiencies and enhance the building’s sustainability performance.  This created a high Pre-Manufactured Value (PMV) which meant the design could be strictly coordinated and managed with regular inspections, including stringent quality checks, via weekly factory visits. The project also had a high percentage of PMV MEP installation including containment, first fix, plant room design and structured cabling architecture.

The high percentage of PMV on the building produced a better-quality product with less rework and remaining onsite activities were predictable, plannable and labour loading was simpler.

When Covid struck part-way through, it seemed the project may be in trouble but it was delivered on time and to budget in time for the school’s new academic year..


4


Apprentices

60%


SME Spend

£457,373k


Added Value

9/10


Client Satisfaction

Client Testimonials

We are thrilled at what has been achieved. It will make such a difference to the experience of the students and staff. So to everybody who has worked on the project and made this possible – from me, a heart-felt thank you.  The completion of the project in just 33 weeks was a remarkable achievement and thanks go to James who worked so closely with us and to our partners at Morgan Sindall.”

”Morgan Sindall Construction is passionate about delivering outstanding education facilities for the next generation and we’re pleased to have successfully completed works to expand and remodel Vandyke Upper School – creating a contemporary, future-fit learning environment which will benefit young people living locally and bolster the region’s educational offering.”

Contractor Performance | Commitments


Safe

Zero RIDDORs

CCS Score 44/45

Any site specific initiatives


Aftercare

Soft landings for handover

Dedicated Morgan Sindall point of contact

On-line portal for notifying any defects with 3 priority categories for response times

Any site specific process/initiatives


Fair

100% payment within 30 days terms


Legacy

A celebratory capsule burying ceremony marked the completion milestone for the students, teachers and project team who worked steadily throughout the peak of the COVID-19 pandemic to ensure the project was safely delivered on time

18 SMEs

19 beneficiaries

4 jobs created

112 trainee weeks

Schools engagement: 350 students

£600 donations to charity

61 volunteer hours

69% social value created


Sustainability

82% of the building by volume was constructed using offsite manufacturing providing a programme saving of 16 weeks over traditional methods

Water tightness was achieved within 2 weeks of modules being delivered speeding up the construction programme

97% waste diverted from landfill

100% timber responsibly sourced

SCF Framework Manager

James Wright

Email: james.wright@hants.gov.uk

Phone: 07761 330560

Contractor Framework Manager

Alan Smedley

Email: alan.smedley@morgansindall.com

Phone: 07967 686066

Marland School

Marland School

Torrington, Devon


Project Details



Client

Devon County Council

Project Manager

NPS Group

Architect

NPS Group

Contractor

Morgan Sindall

Value

£3.8m

Contract Period

98 weeks

Procurement Type

Build with CDP

Form of Contract

NEC ECC Option A

Size

1,158m2

Apprentices

3

Project Summary

Marland School is a pioneering establishment and makes up one of 10 special schools in the Devon wide SENtient Co-operative Foundation Trust, maintained by Devon County Council’s Local Education Authority.

These outstanding school accommodation buildings, funded by Devon County Council were a two phase development creating a new Specialised Educational Needs facility in North Devon. The first phase was to create a new traditional build accommodation block for the provision of 25 new term-time residential places for Year 6 to 11 male students from across Devon.

Attractively dressed in vertical larch timber cladding sat on brickwork, the building blends effortlessly with the surrounding environment. The traditional build structure comprised of strip foundations, insitu concrete, with block and brick external walls, timber trussed roofing, along with metal cladding finishing off the highly sustainable build. Marland School is a highly energy efficient, environmentally friendly building for future generations.

The second phase focused on the refurbishment of existing residential accommodation within the main school. This included widening corridors, forming openings, layout changes and new electrical and mechanical installations. The main aim of the project was to provide separation of educational and residential accommodation.

Phase 2 of the project was completed in conjunction with the building being occupied with pupils. Both phases were completed successfully on time, within the 92 weeks period and receiving Perfect Delivery by the client.



Key Challenges

The safeguarding of pupils was the main priority throughout the works, with full segregation of the works, high security measures and strict access/ egress controls to and from site. Any potential disruptive works such as the isolation and installation of services during Phase 1, were undertaken during the school holidays, when the building was unoccupied. These overlapped works between Phases 1 and 2 of the refurbishment were required to be completed before students occupied the completed Phase 1 area, allowing the Phase 2 work area to be isolated.

Coordinating deliveries in a small village location with unsuitable roads for articulated lorries: Deliveries were scheduled on ridged loads or broken down to small lorries. The roof trusses were re-designed to arrive in two sections and bolted on-site due to transit restrictions.

Project Takeaways

Our Success

  • Creating a positive transition for pupils, allowing students to visit the new residential accommodation and interacting positively with them and answering any questions.
  • Providing a smooth process for all parties; ensuring any client concerns and issues were dealt with promptly throughout the project.
  • Regular safety meetings and security was critical, particularly within a live SEN school, these ensured the site was always safe and to a high standard.

Our Learnings

  • There were minor isolated quality issues, however these were quickly resolved.
  • The tender period was challenging and longer than expected, therefore regular communication of delays is required.

Value Added

  • Extensive VE was carried out, generating a saving of £190k.
  • Both phases of the project were completed successfully on time, within the 92 weeks period and received Perfect Delivery from the client.

KPI’s & Statistics

ContractGateway 2 Planning Gateway 3 Contract AgreementVariation
Cost£3,452,052£3,766,7289.1%
Time74 weeks78 weeks5.4%

Okehampton Primary School

Okehampton Primary School

Okehampton, Devon


Project Details



Client

Devon County Council

Project Manager

NPS Group

Architect

NPS Group

Contractor

Morgan Sindall

Value

£4.76m

Contract Period

56 weeks

Procurement Type

Framework competitive

Form of Contract

NEC 3 Short Contract

Apprentices

5

Project Summary

Brand new 450 place primary school and associated nursery on a sloping site, within a new housing development on the outskirts of Devon. Construction generally comprised of load-bearing insulation panels for walls, with steelwork bracing to form a two-storey classroom block with ancillary accommodation and double-storey height hall. External works involved hard and soft play areas, MUGA pitch, sports field with two football pitches, landscaping, drainage works and road access.



Key Challenges

Updated the strategy of coordinating deliveries upon arrival to eliminate any difficulties.

Robust programming and logistics ensured the school was available for students to start at the agreed date after Easter.

Project Takeaways

Our Success

  • Constant communication with the client and sub-contractors with updates on project activities, proactively controlled delays and cost differences.
  • Continuous communications with key stakeholders including the client, whole project team, end-user, diocese of Exeter and Devon County Council formed excellent working relationships with the whole team providing a smooth project process.

KPI’s & Statistics

ContractGateway 2 Planning Gateway 3 Contract AgreementVariation
Cost£4,354,992£4,375,8990.5%
Time34.1 weeks34.0 weeks-0.4%

Bristol Operations Centre

  • Client

    Bristol City Council

  • Contractor

  • Value

    £7.28

  • Completion Date

    October 2017

Following the successful completion of Phase 1, Phase 2 refurbishment of Bristol City Council’s headquarters at Temple Street, Bristol including the creation of a new Operations Centre on one floor which provides the central hub for all CCTV cameras in the city.  The room also acts as the control centre for major incidents and thus has a higher level of security than the rest of the building.


The Challenge

Provision of high security to one floor and fit out to the rest of the building whilst remaining a live operational building.

The Solution

Specialist and security systems included the installation of a video wall system which feature images from CCTV cameras that operators can play numerous images on enabling them to split the screen or zoom in.

The refurbishment also included CAT 6 data wiring, installation of a new generator, UPS and air conditioning.  The new switch panel was installed over 3 weekends as the building remained occupied.

Fit out to the first floor for the Department of Work and Pensions were phased to keep staff entrances live throughout with minimal disruption.  Deliveries were planned carefully.  Any drilling was not undertaken after 8.30am



The Results

Building handed over on time and within budget whilst remaining operational throughout the works.

4


Apprentices

92.3%


SME Spend

8/10


Client Satisfaction

Client Testimonials

It’s the way you set up your sites, down to bags and PPE.  It’s really impressive.  People always talk about it.  You stand out because of your site set up.

Contractor Performance | Commitments


Fair

100% payment within 30 days terms


Sustainability

100% timber responsibly sourced


Safe

Zero RIDDORs


Legacy

23 No of SMEs

22 Beneficiaries

2 Work experience placements

16 jobs created

3 curriculum support activities


Aftercare

Soft landings for handover

Dedicated Morgan Sindall point of contact

On-line portal for notifying any defects with 3 priority categories for response times

SCF Framework Manager

Kingsley Clarke

Email: kingsley.clarke@devon.gov.uk

Phone: 07805 760622

Contractor Framework Manager

Alan Smedley

Email: alan.smedley@morgansindall.com

Phone: 07967 686066

Tufnell Park Primary School

Tufnell Park Primary School

Islington, London


Project Details



Client

London Borough of Islington

Project Manager

Baily Garner

Architect

Haverstock

Contractor

Morgan Sindall

Value

£14.2 million

Contract Period

81 weeks

Procurement Type

 Design & Build

Form of Contract

JCT 2011 D&B

Size

3,252 sqm

Project Summary

A new 3FE modular primary school and associated landscaping with new MUGA (Multi-Use Games Area) to replace an existing 1.5FE school. The pupils from the existing school were housed in temporary classrooms while the old school was demolished to make way for the new school. Demolition took place in two phases with one building remaining operational throughout the build and was demolished once the school had decanted into the new building.

The new school is a modular construction by Eco Modular.



“Our project team is extremely experienced and adept at delivering high-quality education projects, often working in logistically challenging urban environments across London, and on live sites. We will bring this knowledge to bear on this development, doing our utmost to minimise disruption, engage both school users and the local community and manage the project to a high standard to ensure the journey to completion is a positive one for all stakeholders.”

Key Challenges

A substantial cut and fill was carried out on the site to level it out and a retaining wall was constructed on three sides.

The site was landlocked by neighbouring properties on three sides and the site was very tight, making access to it very challenging.  In the planning stages, permission for the retaining wall of a listed building was sought, but it wasn’t communicated properly how much working space was needed, which resulted in very limited space on each side of the building.

The modular build was proposed by Morgan Sindall as a solution to the tight site and limited access. Eco modular, who provided the building, also carried out the fit-out meaning there was only one contractor to manage for the whole of the building.

There was very little storage on the tight site, so “just in time” deliveries were scheduled to avoid having to store materials on site. All materials had to be craned in or hand-balled over a bridge and entered the building on the first floor.

Working in a live school environment with school children in very close proximity to the site and having to maintain services to the remaining school building.

A road closure was put in place for five weeks whilst the modular building was being delivered and craned into place. During this time, access still needed to be maintained for a special needs school opposite the site, so the road was only closed between the entrance and exit to the school.

The site team worked with the school to get the site set up initially. A good relationship with the school and local community was maintained throughout the course of the project, with regular site visits by the school’s headteacher and office manager as well as letter drops to neighbours.

The site team worked with the school to get the site set up initially. A good relationship with the school and local community was maintained throughout the course of the project, with regular site visits by the school’s headteacher and office manager as well as letter drops to neighbours.

Royal Veterinary College: Hobday Building

Royal Veterinary College – Hobday Building

Camden, London


Project Details



Client:

Royal Veterinary College

Project Manager:

Royal Veterinary College

Architect:

Rivington Street Studios

Contractor:

Morgan Sindall

Value:

£7.5 million

Contract Period:

49 weeks

Procurement Type:

Design & Build

Form of Contract:

JCT 2016

Project Brief

The extensive internal and external remodelling and refurbishment of the Hobday Building at the Royal Veterinary College campus in Camden, London. This major refurbishment upgraded and modernised the college’s teaching and communal facilities, which dated back to the 1930’s, to meet current and future demand for student places and to provide a modern state-of-the-art facility to rival international colleges.

Working in a fully functioning college, the remodelling works included a new dining hall, student break out spaces, new laboratories, staff rooms and offices, new WC’s, the entire replacement of an old goods lift and the installation of a new disabled access lift.


Key Challenges

The major challenge of the project was carrying out significant demolition works, strip out of existing facilities, adding new structures and making structural alterations to the existing building with no reduction in occupancy.

We would usually expect this level of works to take place in a vacated building which we had full possession of, with all utilities switched off and temporary services in place, and no concerns about deliveries or movement of people. Carrying out these works in a fully functioning live college of 600 students and 75 staff required meticulous planning, collaboration and communication from both client and site teams.

The programme was developed in phases to allow the college to remain fully operational throughout, including a fully functioning summer school.

Demolition and major structural alterations were carried out in a fully operational college which, in addition to the staff and students, housed several animals on site including two horses and two cows!

The only outside space was a thoroughfare used for all construction traffic and footfall, access to the site office and the college itself. An agreed process was in place – overseen by our logistics manager – to ensure all animals were safe and not stressed by the works, and that the site staff were safe, when the animals were moved.

From 08:00 to 08:30 and from 16:30 to 17:00 every day, they site team stood down works, cleared and cleaned the area so the animals could pass through safely with no hoist in use, no deliveries planned, no forklifts and no noisy works.

External space was extremely restricted with only one entrance shared with the college. Just-in-time deliveries were scheduled by our logistics manager, for both the construction site and the college – and across a busy cycle lane – and were all managed by our permanent gateman. Once inside the site, our telehandler unloaded materials which would either be transported by hand to the workforce or enter the building via the hoist at the back of the building.

All materials in and waste out had to pass through a space no larger than a double door. This included plasterboard, steel, timber and bricks.

The RVC’s asbestos register didn’t accurately represent the extent of the asbestos throughout the building and a demolition survey was carried out that identified a significant amount more.

The site team managed £300,000 worth of asbestos removal, which was not in the original package of works, without impacting on the programme. This was achieved through communication and collaboration with the client to compile a programme that allowed access to remove asbestos and seal off areas in phases, whilst maintaining access, escape routes and safe working environments for all students and staff.

This was achieved in nine phases, working at night to remove the asbestos, moving it out of the building first thing in the morning and sealing the area during the day before releasing it back to the college once it had been given the all-clear.

Where work had to be carried out on classrooms, disruption was minimised by shutting down the area on a Thursday night and carrying out the equivalent of seven shifts across the weekend so the classroom could be opened up again on Monday morning.

The college’s laboratories were stripped out and refurbished using specialist contractors to design, fabricate and install the laboratory furniture, install reverse osmosis key and medical gas services.

We created new and refurbished fume cupboards and worked with the design team on a brief from users on where to install power, using antibacterial wall trunking.

Specific antibacterial floor and ceiling finishes were sourced to maintain cleanliness and antistatic. The programme was built with specialists and subcontractors to lay flooring after all other works have been carried out to ensure they were 100% sealed and the finish protected.

Contact: Ray Mcauley
Email: ray.mcauley@morgansindall.com

City College, STEM Building

City College, STEM Building

Plymouth, Devon


Project Details



Client

City College

Architect

ADG

Structural/ Civil Engineer

WSP

M&E Engineer:

Hydrock

Contractor

Kier Construction

Value

£9m

Contract Period

March 2016 – July 2017

Form of Contract

JCT 2001 Design & Build

Apprentices

3 Apprentices

Placements

9 weeks work placements

Project Summary

The design and construction of a new Science, Technology, Engineering and Mathematics (STEM) building, along with remodelling and refurbishment of the existing adjacent hall to create a performing arts faculty with associated external works. The project consisted of a 5 storey concrete frame new build with steel frame and atrium.

Specialist design requirements included acoustic work on the ground floor for the music rooms and recording studios.

The design changed to incorporate £1m of value engineering. In the basement the performing arts changing was withdrawn, a handrail around the building for ease of maintenance and the column at the front was changed from square to a v.

Difficulties overcome included the lead designers relying heavily on our design managers and was a big project for the lead architect who struggled to keep up with the pace of the programme

The client was very happy with the result of the design, in particular the cladding and overhang. The result was lots of space for the budget and the internal spaces were well received.

Kier took a lead role in the design management of the project in order to keep to the programme.



“Worked well on occupied site and understood the importance of safe operation. Regular project meetings and documented updates worked well. Very impressed with the approach to H&S on-site and off-site – well managed.”

“We’re delighted with it. It’s mind-blowing.”

Community Engagement


Career Development

  • During the project there were 3 management apprentices in Structural engineering from Plymouth University. The project supported the Step In and Step Up programme to encourage career changes into construction and also facilitated a 2 week placement in site management for a former Royal Marine.

Key Challenges

Live campus environment required weekly co-ordination meetings with the Clients estates team to ensure deliveries were kept a a minimum during peak campus activity.

Demolition of existing building on a live campus. To minimise risk, demolition of the existing building was carried out during school holidays. A robust risk method statement was developed which included dampening dust and protective screens over large glazing.

Project Takeaways

Our Success

  • Value management was carried out on the existing building roof through overlaying a roofing system rather than replacing the entire roof. It was identified that there was no requirement for new plant, resulting in a quick solution and avoided lost time.
  • Examples of value engineering on the project included reducing the depths of overhangs on the eaves. This created a more definite frame, reducing construction of the floor overhang to be supported from the ground. The style of the balustrades was also changed and the atrium changed from glass roof to 3 large roof lights.
  • Best practice of innovation is demonstrated in the curved handrails on the roof; they have been designed so that they are not visible from the ground but still ensure safety when carrying out maintenance on the roof.
  • Innovation was demonstrated through the concrete wash out used.

Our Learnings

  • To ensure the safety and security of the site, there was a full hoarding around the perimeter which was inspected daily, skips were covered and delivery restrictions at peak times.
  • Off-site storage was established so that materials only arrived on site when required.

Value Added

  • The key cost drivers were the financial targets and due to a client funding agreement there was a turnover date that had to be met.
  • The programme was driven by the College who needed the building to be in use for September 2017.

East Anton Primary School

Andover, Hampshire

  • Client

    Hampshire County Council

  • Contractor

  • Value

    £13m

  • Completion Date

    October 2018

The Challenge

To minimise energy consumption and maximise occupant comfort, our team focused on the careful design of the building form and selection of materials. In particular, the layout of the proposed building features south facing classrooms with north facing clerestory glazing. This arrangement offers good opportunities for providing generous natural daylight with natural cross ventilation and effective shading from excessive solar gain.

The Solution

Willmott Dixon’s team of education experts have created a new 420 place primary school in Andover. The school provides places for students aged from 4-11 years old and is likely to expand in the future with elements already in place to accommodate this.

This arrangement offers good opportunities for providing generous natural daylight with natural cross ventilation and effective shading from excessive solar gain. The school is highly sustainable with photovoltaics on the roof which provide 10% of the building’s energy use.

The Results

The Primary school provided 420 places for students aged from 4-11 years old and is likely to expand in the future with elements already in place to accommodate this. Set within the East Anton Major Development Area (MDA) the school is being built alongside 2,850 new homes with developer Taylor Wimpey.


1


Apprentices

91.25%


SME Spend

20.5%


Added Value

10


Client Satisfaction

Client Testimonials

“We are delighted to have created this new sustainable school in Andover, creating much needed school places for the local community.”

Contractor Performance | Commitments


Fair

100% of payments were made promptly and within 30 days


Sustainability

98% diverted from landfill


Safe

Zero harm


Legacy

  • Created 9 new jobs through the project
  • Career guidance events
  • Provided over 186 weeks of training onsite


Aftercare

SCF handover and aftercare process carried out

SCF Framework Manager

Kingsley Clarke

Email: kingsley.clarke@devon.gov.uk

Phone: 07805760622

Contractor Framework Manager

Guy Dawes

Email: guy.dawes@willmottdixon.co.uk

Phone: 07989 179444

BoFL Croydon Regional Centre

HMRC

Croydon

Project Details


Client: HMRC

Project Manager: T&T

Architect: Aecom

Contractor: Mace

Value: £13.5m

Contract Period: 23 weeks

Procurement Type: 2-stage D&B

Form of Contract: JCT 2016

Size: 17,057 sqm

Apprentices: 91 training weeks

Project Summary

HMRC’s flagship centre in Croydon was devised around the people who use it at its heart – expected to reach 2,500 strong. Shortlisted for a BCO Award, the building’s space is intended to create an environment where collaboration, efficiency and innovation can thrive. The spacious interior houses working areas and secure rooms divided by airy balconies, breakout spaces and cafes. In meeting the government’s challenge of “doing more with less”, this radical new design sets the bar high in revolutionising how civil servants work.

Completed as part of a two-stage design and build to Cat B fit-out standards, the building was handed over in just 23 weeks. This was achieved by efficiently programming the fit-outs to the 10 office floors simultaneously. As testament to our approach to the delivery, the project scored a high Considerate Constructor’s Scheme score of 45/50, with acknowledgement of our team’s commitment to community engagement and providing a positive working environment.



Key Challenges

• The initial design was not sufficiently detailed to allow construction to start.
• There were a significant number of previous outstanding works and base build defects to rectify before our works could commence.
• Significant client changes were made (totaling £1m) to the originally agreed programme of works.
• The modification of the base build installations for accessible users were hindered by complexities.

Our Successes

• To tackle the outstanding base build defects and outstanding works, we provided a turnkey solution using our in-house FM company, Mace Macro to provide interim building and FM services. This enabled the base build defects and outstanding works to be carried out as part of the CAT B programme.
• To accommodate the client change, we were able to carefully reschedule and accelerate suitable work packages. This approach allowed the programme to progress to achieve the additional works required while protecting the client’s move in date, which was sacrosanct.
• A requirement was raised from some of the building’s end-users to make it more accessible to all. We held working groups to listen to their needs and adapt the base build installations accordingly, for example we were able to install automated doors in areas to improve access.

Our Learnings

• Our decision to novate the Stage 3 design was hugely beneficial in accommodating the significant number of client changes and achieving an extremely short preconstruction period on time.
• Hosting working groups for the building’s end-users to discuss any concerns and ideas to make the space more amenable to their requirements was a great success and allowed us to alter the design early to incorporate changes, for example the installation of automated doorways.

Value Added

  • In total, our employment and skills targets delivered 91 apprentice and trainee weeks.
  • £7.5k was raised by our project team for a local homeless charity.
  • Croydon College students studying construction skills were given tours of the project at each stage to give them a valuable insight into the changing dynamics of a live site.
  • 83% of project spend was made to SMEs.
  • Joinery mock-ups – We built workstation mocks during the preconstruction stage to help the client gauge the final result in terms of materials and build and make informed decisions early to make any changes.
ContractGateway 3 Contract FormationGateway 4 Project CompletionVariation
Cost£16,345,919£16,515,504+£169,585 (1%)
Time23 weeks23 weeks0